Accommodation rules

  1. Accommodation is provided upon presentation of a valid passport. Foreign citizens must present valid passport as well as entry visa to the Republic of Belarus in case of staying on the territory of the Republic of Belarus for more than 5 days according to the Decree of the President of the Republic of Belarus No. 8 of 09/01/2017. The hotel reserves the right to refuse accommodation to any guest without passport.
  2. Accommodation at the hotel is provided on the basis of 100% non-refundable prepayment at the moment of registration (check-in) according to the performed reservation.
  3. Payment for hotel services (accommodation, breakfast, meals, mini-bar, laundry and other additional services) can be made 24/7 according to the price list.
  4. Check-in is 2 p.m., check-out is before 12 p.m. on the day of the departure, local time.
  5. Early check-in (from 6 a.m. till 2 p.m.) is guaranteed and possible in case of a prepayment which is 50% of the current room rate (breakfast is not included).
  6. Check-in from 12 p.m. till 6 a.m. and check-out before 2 p.m. is charged as a full day room rate (breakfast included).
  7. In case of delay in the room after check-out time for up to 12 hours, the guests will be surcharged by 50% of room rate according to the current room rate.
  8. Payment can be made in cash in the national currency of the Republic of Belarus (Belarusian rubles) or by credit card.
  9. Guests can invite visitors from 8 a.m. till 10 p.m. without presenting visitors’ passport and from 10 p.m. till 8 a.m. - only upon presentation of visitors’ passport. In this case visitors should be registered with extra payment.
  10. BonHotel is a non-smoking area. In case of smoking in the room guests will be charged for anti-tobacco cleaning of the room according to the current price list.
  11. BonHotel does not provide iron in the room for fire safety reasons. Guests can order ironing service at the front desk (with extra charge).
  12. Mini-bar is not included in the room rate and is offered at extra charge.
  13. Accommodation with pets is not allowed.
  14. Accommodation rate is non-refundable. In case of early departure prepayment is not refunded unless otherwise provided.
  15. To secure your reservation a prepayment is required. BonHotel may contact you after you make a reservation to provide a WebPay link with instructions.
  16. Non-guaranteed reservations are kept until 6.00 p.m. of the day of the arrival.