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Terms & Conditions

1. Accommodation is provided upon presentation of a passport. Foreign citizens must have an entry visa to the Republic of Belarus and a Migration card. The hotel reserves the right to refuse accommodation to any guest without valid passport.

2. Payment for hotel services according to the acting price list may be made 24 hours a day.

3. Check-in is made after 2 p.m., check-out before 12 p.m. on current day at local time.

4. Early check-in (from 6 a.m. till 2 p.m.) is guaranteed and possible in case of 50% of the room rate prepayment (buffet-breakfast is not included).

5. Check-in from 12 p.m. till 6 a.m. and check-out before 2 p.m. must be pre-payed as a whole day room rate (buffet-breakfast is included).

6. In case of delay in the room after check-out time for up to 12 hours, the client will be surcharged by 50% of daily room rate according to the acting price list.

7. Payment is effected:
- in cash: the national currency of the Republic of Belarus – Belarusian rubles;
- by credit cards: Belarusian rubles (for residents); RUR, USD, EUR (for non-residents)

8. You may invite visitors from 8 a.m. till 10 p.m. without presenting visitors’ passport; and from 10 p.m. till 8 a.m. - only upon presentation of visitors’ passport. In this case visitors should be registered with extra payment.

9.  Our Hotel is 100% No smoking. You will be charged for cleaning the rooms after smoking.

10. With purpose of fire safety, our hotel does not presuppose the presence of iron in the room. You may book the ironing service at the reception desk (at extra charge).

11. The filling of a mini-bar is NOT included in the room rate and is offered at extra charge.

12. In case of accommodating each next guest  on extra bed upon the advance reservation of Studio, Connected and BonSuite rooms, the guest will be charged at a rate equivalent to 10 EUR according to the hotel internal exchange rate (breakfast in not included), or at a rate equivalent to 22 EUR (breakfast is included).

13. The accommodation rate is non-refundable.

14. The hotel reserves the right to require full or partial payment for your stay (to secure your reservation).

15. Non-guaranteed reservations are kept untill 18.00 of the arrival day.

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